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Booking Your Mover: Learn From Existing Customers

Online reviews are one way of learning which movers in Kelowna provide reliable service.

Online reviews are one way of learning which movers in Kelowna provide reliable service.

People don’t move all that often, and therefore tend to forget what the process is like. If you find yourself in this position, it’s helpful to take advice from those who have recently been through it. Did they do it themselves? Did they hire professional movers in Kelowna? What mistakes would they avoid if they could do it again?

Moving is different every time, but there are some common processes that, once you understand them, will help you plan and execute an efficient move.

 

Who Do You Ask for Advice?

Anyone seeking advice will often turn to those they trust. The most likely sources in this instance will be anyone who has recently been through the moving process, and someone they know personally. This could include: 

  • Friends
  • Family members
  • Colleagues

This is a great option, as these people will have your best interest at heart and will give you unbiased opinions about their experience.

 

What About Strangers?

We live in the Internet era. You can find online reviews for just about any topic you can think of, including Kelowna moving companies. It’s worth having a look online to see what other customers have to say about the movers you’re considering.

Bekins Moving & Storage prides itself on providing a consistently high level of service, which is reflected in the customer reviews we receive.

Becky T. writes:

“Dean and his team were beyond kind and professional to my Mum when she moved. Not being there to help her was hard for me to deal with, but throughout moving day she would tell me how phenomenally helpful they were to her and it made me feel so much better about it all...” 

This demonstrates our willingness to go above and beyond for our clients.

 

What to Look for in Reviews

The more details you can read in a review, the better. It’s also helpful if the information is relevant to your specific move. For example, if you’re moving across town, but the review is about long distance moving across Canada, it might not provide an appropriate comparison.

Some of the questions you’ll want to answer include: 

  • Were the movers punctual and professional?
  • Was the final cost in line with the original estimate?
  • Were the services provided as agreed?
  • Did the mover maintain clear communication?

In the event of a negative review of a mover in Kelowna, it’s worth seeing whether the company attempted to respond with their side of the situation.

 

For more advice on choosing reputable movers, read: How to Check up on Moving Companies Kamloops residents trust.

 

If you’re looking for movers in Kelowna that you can count on to provide accurate quotes and superior customer service, talk to Bekins Moving & Storage.

Moving soon? Book your FREE in-home estimate.